D365 CE online - Loan Origination and U/W application
The company is a leading NBFC startup offering Business Loans and other financial products
such as Invoice Discounting.
The client wanted to consolidate their current digital platforms such as Excel sheets, web portal to a Loan origination and U/W system primarily to cater to business loans. The loan origination could be done in a self-service mode by the applicant or could Relationship Manager (RM) assisted. Once the application was received a case transaction (loan application was created). Based on the Business PAN entered, a series of APIs needed to be triggered to establish the eligibility. The information received from the APIs had to be stored and an automated BRE-based scoring based on 29+ financial parameters was to be triggered to arrive at an application rating.
Microsoft Dynamics 365 Customer Engagement / Power Apps
The solution was developed on the D365 CE platform and was integrated into the various regulatory sites such as NSDL, CIBIL, RoC, etc using a combination of APIs and Power Automate. A rules the engine was developed to assign weightage to each parameter based on which the overall score was calculated. Following are the key features/capabilities delivered
- Product Configuration
- API Ready – PAN Validation, GSTIN Compliance, Promoter / Director, Financials, Aadhar
- Rules-based credit assessment for 29+ financial parameters
- Credit approval note, Generation, Distribution & Approval.
- Identify Process bottlenecks -Workflow-based application processing with comprehensive TAT Analysis
- Enhanced stakeholder experience due to an intuitive UI and processes.
- Ability to handle higher volumes
- Straight through processing reducing manual intervention, errors, and TAT
- Ability to track bottlenecks in the processes so that appropriate resources could be allocated